Question 1

Do you offer free quotes?

Accepted Answer

Yes — every quote is free and no-obligation. We visit your site, measure precisely and email you a detailed written quote within 24–48 hours.

Question 2

Where in Scotland do you cover?

Accepted Answer

We cover the entire Central Belt of Scotland — Edinburgh, Glasgow, Falkirk, Livingston, Stirling, Hamilton, Motherwell, East Kilbride, Cumbernauld, Dunfermline and the surrounding regions including Midlothian, West Lothian and Lanarkshire.

Question 3

Are you insured?

Accepted Answer

Yes — we carry £5m public liability insurance and full employer's liability cover. Certificates available on request.

Question 4

How long does a typical job take?

Accepted Answer

Artificial grass installations: 2–4 days. Patios: 1–2 weeks. Driveways: 1–2 weeks. Full garden makeovers: 3–10 weeks depending on scale.

Question 5

Do you offer payment plans?

Accepted Answer

For projects over £5,000 we offer staged payments tied to project milestones — typically 25% on start, 50% mid-project and 25% on completion.

Question 6

What guarantees do you provide?

Accepted Answer

2 years on workmanship across all projects, plus the manufacturer warranty on materials (10–15 years on most artificial grass and composite products).

Question 7

Do you remove the existing garden waste?

Accepted Answer

Yes — all waste removal and disposal is included in our quotes. We hold a current Waste Carriers Licence.

Question 8

Can you work in winter?

Accepted Answer

Yes for hardscape, fencing and drainage. Turfing and some planting is best left to spring or autumn.

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